Returns & Exchanges
We want you to love your Curviery fit. If something is not right, our return and exchange process is simple and fair.
Return Window
You may request a return or exchange within 72 hours of receiving your product. Requests made after these 72 hours cannot be accepted.
Condition
- Items must be unworn, unwashed and in their original condition with tags attached.
- For hygiene reasons, briefs, thongs and swim bottoms must have their protective hygienic liner intact.
How to Request
- Log in to My Account and open your order, or email us with your order number.
- Tell us whether you want a refund or an exchange, and the reason.
- We reply with return instructions and the return address.
Refunds
Once your return arrives and passes inspection, your refund is issued to the original payment method. Processing times depend on your payment provider. Return shipping costs are always paid by the customer. Original shipping costs are non-refundable.
Exchanges
Size exchanges ship as soon as your return is on its way back to us. If the new size is out of stock, we offer a refund or an alternative.
Delays Beyond Our Control
We are not responsible for shipping delays caused by circumstances outside our control, including political events, strikes, natural disasters, severe weather, or carrier disruptions. In such cases we follow up with the carrier, but delivery dates cannot be guaranteed.
Faulty or Wrong Items
Received a faulty or incorrect item? Contact us immediately with photos and your order number. We send a replacement or refund right away. The return shipping remains at your charge. See Contact Us.